twiml - Hunt Group for Twilio, using Twilio Functions. (aka FindMe ) -


i trying set hunt group twilio twiml

do have set different twimlbin each number in hunt group?

or there way join single twimlbin?

twimlbin 1: <response>     <dial           action="http://www.ourapp.com/webhook;failurl=/twimlbin 2"           timeout="10"           callerid="555-555-5555">          number1     </dial> </response>   twimlbin 2: <response>     <dial           action="http://www.ourapp.com/webhook;failurl=/twimlbin 3"           timeout="10"           callerid="555-555-5555">          number2     </dial> </response>  ... repeat n times each agent ... 

thank :-)

twilio developer evangelist here.

twiml bins great static bits of twiml, use case needs bit more that.

i recommend check out twilio functions allow run node.js code in twilio's infrastructure. i've built , tested version of works twilio functions.

here's explanation of how works:

start array of numbers:

const numbers = [...]; 

then, in function, check if callstatus completed , hang if is.

exports.handler = function(context, event, callback) {   const response = new twilio.twiml.voiceresponse();   if (event.dialcallstatus === "complete" || event.finished) {     // call answered , completed or no 1 picked     response.hangup();   } else { 

if it's not, work out next number call. if have next number in url. if save variable, otherwise pick first number in array:

    const numbertodial = event.nextnumber ? event.nextnumber : numbers[0]; 

then, assign next number dial array.

    let url;     const currentnumberindex = numbers.indexof(numbertodial);     if (currentnumberindex + 1 === numbers.length) {       // no more numbers call after this.       url = "/hunt?finished=true";     } else {       const nextnumber = numbers[currentnumberindex + 1];       url = "/hunt?nextnumber=" + encodeuricomponent(nextnumber);     } 

then generate twiml dial next number , pass url action. can add own url statuscallbackurl keep track of statuses.

    const dial = response.dial({ action: url });     dial.number({ statuscallback: "https://yourapp.com/statuscallback" }, numbertodial);   }    callback(null, response); } 

i can't promise work, hope see i'm going it. let me know if helps @ all.


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